By resource: ...e-news ...eye-catcher ...insight ...workroom product photos
By interest: ...workroom tour
 |
 |
 |
|
||
|
|
||
 |
|
 |
|
||
e-news issues:
next
previous
back to index
September, 2004
Our Receiving Department team takes special care to correctly match fabrics and work orders, but a little help from you goes a long way toward preventing delays and errors to your order. Consider the following good advise.
We prefer receiving orders and fabric together. But if you need to send them separately then matching references help us greatly to expedite your order.
Always tell your supplier that drop-shipped fabrics must have not only your client’s name but also your company name. Otherwise, your fabric will usually spend some time in our Unidentified Fabric bin.
The Unidentified Bin
Unidentified Fabric
Don’t let your fabric end up here...
...like this unidentified fabric.
This sounds simple, but you can dramatically decrease confusion and delays by sending each piece of fabric rolled onto its own cardboard tube. This goes for different fabrics as well as different pieces of the same fabric. Keep them separate and keep us straight.
When you want to make a change to an order, send a note rather than a duplicate work order. This simple advice will prevent much confusion and delay to your order.
Right Way: a change order note
Wrong Way: a duplicate order.
This note helped us do our job...
...but this duplicate caused problems.
______________________________________________________________
TIP OF THE MONTH: To communicate a change order, call your CSR with a “heads up” and then fax a simple note to your CSR’s attention.
______________________________________________________________
Remember to follow this friendly advice when you send your order. Your client will thank you for your prompt delivery of fine custom products that match all expectations.
e-news issues:
next
previous
back to index