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october 2007 insight
Attention SV customers: get published!

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Oversize and Overflow services impress independent Design and Workroom Professionals
Stevenson Vestal hosted the Triangle/Raleigh Chapter of the Window Coverings Association of America (WCAA) for a recent monthly meeting. Participants had an eye-opening first-hand experience of how Stevenson Vestal offers partnership and solutions for oversize products and overflow orders.
Insights of interest:

May 2007
Free Designer Guides to Active Customers


April 2007
Introducing the Designer Guide 2007


March 2007
Have you Seen me Lately?


February 2007
The Life of an Order, part 2: Order Processing


January 2007
The Life of an Order, part 1: Receiving


December 2006
Quick Facts about SV, part 2


November 2006
Quick Facts about SV, part 1


October 2006
Loop Trick


July 2006
Front Load Option: The Basics


May 2006
The Installer's Art



all insights
Chapter President Rhonda Anstett (seated far left) and the Triangle/Raleigh WCAA group mingle with the Stevenson Vestal Customer Service team.

Full-length draperies made easy
Chapter president Rhonda Anstett recounted some of the highlights of the group's tour of the Stevenson Vestal workroom. "In the drapery area we enjoyed seeing the Drapery Lift Table and the many other professional devises you employ to fabricate full length draperies with ease."
SV Customer Service Rep Paul holds up a Casual Roman Shade for closer inspection.
Sometimes I need some extra help
A story we often hear from WCAA members and other independent design and workroom professionals goes like this: "I run my own workroom, but sometimes I need some extra help." We enjoy hearing this story because we have a great track record of providing that extra help. Check out our April 2007 e-news hightlight article Teaming up for a Tall Order for just one proof of this.
A WCAA member tests out the Rollease mechanism on a Box Pleated Balloon Shade with contrast inserts.
Quality assurance impresses
During the WCAA visit, Ms. Anstett also praised Stevenson Vestal's multifaceted system of quality assurance: "I loved the fact the you have so many people devoted to making sure that things go right." But really, we feel that we only do what you would do yourself. We have a passion for what we make at Stevenson Vestal, and that extends into our system of checks and balances to guarantee that we deliver what our customers have envisioned.
Attention SV customers: get published!

Find out more
CSR Donna pauses to explain some details of the bottom hemming station on the Stevenson Vestal drapery line to an attentive group of listeners.

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Learn more about WCAA
You can learn more about the Raleigh / Triangle Chapter of the WCAA or the national WCAA organization.
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