Personal Service: Each customer is assigned a personal Customer Service Rep to provide itemized yardage and labor quotes, to give advice on workroom product feasibility, and to provide ongoing general assistance.
An Organized Process: For orders in house, we will send Order Confirmations when products are released onto our production schedule, and a Status Letter with forecasted ship dates and UPS tracking numbers.
Beautiful Artisanship: Our primary focus is on quality artisanship, and our goal is to fulfill your expectations in this regard. We stand behind our work, and we provide expedited alterations when that is necessary.
Privacy Promise: We will never share your personal information.
Scrap Fabric: We donate scrap fabric to our annual charitable fundraiser. 100% of proceeds benefit local organizations.
Terms of Payment: All new accounts are Prepay or COD. Checks and major credit cards are accepted.
Access to the Price Catalog: At the start of our relationship all orders are by quote. Customers will qualify for access to the Stevenson Vestal Price Catalog after reaching an initial sales level. Please consult your CSR to learn more.
Terms of Use for Stevenson Vestal Publications:
Access to Stevenson Vestal publications such as our Price Catalog, which are our copyright-protected and proprietary intellectual property, is a privilege for active customers. Your use of these publications is limited solely to jointly beneficial purposes, which prohibits you from copying, distributing, or sharing these publications in any manner outside our business partnership.