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FAQ / BECOME A CUSTOMER

We welcome new designers to join us. Before you fully engage, please take a moment to read the following frequently asked questions.

Frequently Asked Questions

The scope of our business includes a range of product offerings and services.

Stevenson Vestal is a COM (Customer’s Own Material) drapery workroom that serves the trade in Burlington, North Carolina. Since 1985, our focus has been on one thing: handcrafting beautiful custom soft goods.

We create full-length and oversized pleated, shirred, Ripplefold, and tab draperies, along with tiebacks, child-safe Roman shades featuring cordless controls, shade toppers, valances, pillows, shams, boxed cushions, seat cushions, bolsters, hand-guided quilted bedspreads, duvet covers, dust ruffles, and tablecloths.

We provide custom embellishments, including hand-sewn trims on the overlaps of draperies, as well as welts, bands, grand bands, buttons, grommets, arched boards for valances, shades, shade toppers, and much more.

We offer a premium line of 54" lining fabrics, including interlining. Additionally, we provide forms for pillows, shams, and indoor and outdoor cushion inserts, as well as duvet inserts.

We specialize in UPS shipping and have optimized our business for a remote customer relationship. You can think of us as a communications company with an artisanal touch. Over the decades, we have mastered the art of providing highly personalized customer service while maintaining an organized process that keeps you informed at every step of the way.

Our top priority is high-quality craftsmanship. As a unified team, we aim to enhance the world with more function and beauty through custom soft goods. 

Are we a good fit?

To help you determine whether Stevenson Vestal is the right match for you, here are some questions to consider:

1. Are you currently selling custom soft goods?

2. Is high-quality artisanship a priority for you?

3. Do you have your own suppliers for fabrics, trims, and hardware?

4. Do you have either an independent or an in-house installer?

5. Are you in need of a new workroom, or additional workroom services?

6. Do you have an order we can quote for you now?

If you answered “yes” to most or all of these questions, we might be your ideal workroom!

 

Why should I choose Stevenson Vestal?

1. Personal service: Friendly advice and fast quotes.

2. An organized process: You remain informed every step of the way.  

3. Beautiful artisanship: High-quality handcrafted custom products.


Let’s Bring Your Vision to Life

Ready to elevate your next project? Complete and submit our New Customer Form, and we’ll personally connect you with a dedicated customer service representative. From there, we’ll explore your project needs, provide an expert quote, and discuss how our custom solutions can bring your design vision to life. We look forward to partnering with you to create exceptional results.

FILL OUT AN ACCOUNT APPLICATION

CONTACT

Ship: 2347 Hanford Rd. Burlington, NC 27215 Mail: P.O. Box 310 Burlington, NC 27216 sales@stevensonvestal.com 336-226-2183  

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